Effective Date: 09/01/2025
1. Introduction
Welcome to Paxnovo LLC (“Paxnovo,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or purchase our digital and gift card products.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Transaction Information: Details about purchases, order history, and payment methods.
- Technical Information: IP address, device information, browser type, and cookies.
- Customer Support Information: Any communication with our support team.
3. How We Use Your Information
We use the collected information for the following purposes:
- To process transactions and deliver digital and gift card products.
- To verify your identity and prevent fraud.
- To provide customer support and improve our services.
- To comply with legal and regulatory obligations.
- To send promotional offers, updates, and newsletters (you may opt out at any time).
4. Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers: Payment processors, delivery partners, and IT service providers who assist in our operations.
- Legal Authorities: If required by law, court order, or government request.
- Business Transfers: In the event of a merger, sale, or transfer of our assets.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications.
- Restrict or object to certain data processing activities.
- Request a copy of your stored personal data.
To exercise these rights, please contact us at [support@paxnovo.com].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
9. No Refund Policy for Gift Cards
All sales of digital and gift cards are final. Once a gift card has been sent, it cannot be refunded, returned, or exchanged for cash or other products. Please ensure accuracy before completing your purchase.
10. Updates to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
11. Contact Us
For any questions about this Privacy Policy, please contact us at: Paxnovo LLC
Email: support@paxnovo.com
By using our services, you agree to the terms of this Privacy Policy.